Frequently Asked Questions (FAQ)
Welcome to the Pure Choice Foods LTD FAQ page! Here, we’ve answered some of the most common questions about our products, processes, and policies. If you don’t find what you’re looking for, feel free to reach out to us directly.
Why is shipping in Canada so expensive?
Shipping costs in Canada can be high, and we charge exactly what Canada Post charges us. We don’t mark up shipping fees or offer free shipping because doing so would require us to raise our product prices to cover the cost. While retail stores may sell our products at a slightly higher price, they don’t include shipping fees. We aim to keep our pricing transparent and fair.
Are your products nut-free?
Yes! Our facility and all our products are completely nut-free. You can enjoy our freeze-dried foods with confidence, knowing they are safe for those with nut allergies.
How do you prevent cross-contamination?
We take cross-contamination very seriously. Here’s how we ensure the safety and integrity of our products:
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We source our food frozen and individually packaged.
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Each batch is placed on a cleaned tray with fresh, vegetable-based parchment paper, ensuring the food never touches the tray directly.
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We never mix batches or run multiple products simultaneously.
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Our candy products, like ice cream sandwiches, are processed in a separate, dedicated freeze dryer to further prevent any cross-contact.
You can trust our process just as much as you would trust a package of frozen food from your local grocery store.
Can you tell me where your ingredients come from?
Absolutely! We believe it’s important for you to know exactly where your food comes from. While we manufacture our products in Canada, we go a step further by clearly labeling the country of origin for all ingredients on our packaging. If it says “Canada,” it means the ingredient was grown in Canada.
Thank you for choosing Pure Choice Foods LTD! We’re dedicated to delivering high-quality, responsibly sourced freeze-dried foods you can trust. If you have any further questions, don’t hesitate to contact us!